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We hope you will be pleased with any purchase you make at Skyler London. However, should you want to return an item, you can view our terms and conditions below;
Refunds and exchanges will only be made if the item is returned unused, in the original packaging, within 14 days of purchase, with a valid receipt. All seals must still be intact. If we find that the product has not been returned to us in a fully resalable condition, we reserve the right to refuse to exchange the item.
Refunds on faulty products will only be given on production of a valid receipt, within the statutory time period.Please retain your receipt for proof of purchase. This does not affect your statutory rights.
Gift Cards and Experience Cards
Should you purchase a Skyler London Gift Card, Experience Card, or Gift Voucher, you can return the unused card to us within 7 days. We will then refund the card value less a 20% cancellation / administration fee.
Delivery Of Goods
Please allow a maximum 28 days for delivery of goods.
If you need assistance with any aspect of your purchase or need assistance with a return/refund, please contact firstname.lastname@example.org
None of the above conditions affect your statutory rights when goods are faulty or not as described.